Credit Process Intern

Credit Process Intern – International Education Loans

Location: Mumbai

Internship: Full-time

Are you detail-oriented, organized, and interested in building a career in the fintech and lending industry Join our International Education Loans team as a Credit Process Intern and gain hands-on experience supporting the end-to-end credit operations process for students pursuing higher education abroad.

Key Responsibilities

• Handle and resolve login-related queries for international education loan applications.
• Manage and coordinate disbursement-related queries, ensuring timely resolution.
• Prepare daily MIS reports and maintain accurate application records.
• Update case status in real time across internal systems.
• Initiate Field Investigation (FI) requests as part of the verification process.
• Perform RCU (Risk Containment Unit) checks for sanctioned loan applications.
• Generate manual CIBIL reports whenever required.
• Conduct follow-up calls with disbursed applicants to track visa status, admission deferments, and travel plans.
• Coordinate with internal teams to ensure smooth processing of loan applications.
• Maintain high standards of accuracy, documentation, and process compliance.

Who We're Looking For

• Recent graduates or students pursuing/completing a bachelor's or master's degree.
• Strong communication skills in English
• Good attention to detail and ability to manage multiple tasks.
• Comfortable speaking with customers over phone and email.
• Basic knowledge of Microsoft Excel and Google Sheets.
• Good analytical and problem-solving skills.
• Ability to work in a fast-paced environment.

Preferred Skills

• Familiarity with education loans, banking, financial services, or fintech is an advantage.
• Experience with MIS reporting or data management is a plus.
• Strong organizational and time management skills.

What You'll Gain

• Exposure to the international education lending ecosystem.
• Hands-on experience in credit operations and process management.
• Opportunity to work with cross-functional teams in a fast-growing fintech environment.
• Mentorship and practical learning in financial services and customer operations.