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Credit Operations Lead

Intelex Technologies Ulc
Mumbai
2-5 Years
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Job Description

  • Lead and oversee AR collections activities across Emerging Asia (Mainly India and Thailand), ensuring timely collections and reduction of DSO.
  • Manage the full AR lifecycle: invoicing, dispute resolution, cash application, and follow-up.
  • Partner with commercial and sales teams to drive accountability for collections, particularly in complex cases.
  • Own daily, monthly collection and timely AR aging reports and drive regular reviews with Global Stakeholders which includes the reporting of APAC nos.
  • Work closely with customers to resolve payment delays, disputes, and ensure contractual compliance.
  • Establish controls and ensure all collection activities are aligned with company policies and compliance standards.
  • Monitor credit limits, customer creditworthiness, and recommend risk mitigation strategies.
  • Collaborate with Shared Service Center (if applicable) for AR operational activities.
  • Support external/internal audits, provide necessary documentation, and ensure audit readiness.
  • Lead process improvement projects using FBS tools (Daily Management, Kaizen, Root Cause Analysis, Visual Management, etc.).
  • Drive performance metrics such as DSO, collection efficiency, dispute resolution turnaround time.
  • Communicates and coordinates with various members of the organization to ensure accuracy of systems and reporting.
  • Respond to inquiries and ad-hoc analysis and reporting.

More Info

Job Type:
Permanent Job
Industry:
Software
Role:
Computer Operator/Data Entry
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Intelex Technologies Ulc

Trusted Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions.

Job ID: 121274629

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Last Updated: 23-10-2025 09:40:50 AM
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