Position: Credit Financing & Collection Manager
Location: Noida, Uttar Pradesh (Office-based)
Company: Enerjazz YC-backed lithium-ion battery startup for e-rickshaws
Role Overview Own credit control and collections for e-rickshaw battery financing. Focus on timely recovery of EMIs/dues through phone calls and maintain accurate MIS/reports to keep portfolio healthy and cash flow strong.
Key Responsibilities
- Handle telephonic collections: outbound calls for payment reminders, follow-ups on overdue accounts, negotiations, and dispute resolution.
- Track and recover dues with high efficiency (target >90-95% collection).
- Prepare and update daily/weekly MIS: aging reports (0-30, 31-60, 61-90+ days), collection efficiency, cash collected vs. target.
- Use Excel/Google Sheets and CRM to maintain accurate records of all dues, payments, and exceptions.
- Work closely with customer support, field team, and finance to resolve issues quickly.
- Follow SOPs, educate customers on timely payments, and escalate high-risk cases.
- Monitor portfolio health and suggest ways to reduce defaults.
Requirements
- 47 years in collections/credit control (preferably NBFC, microfinance, vehicle financing, or fintech).
- Strong experience in phone-based collections
- Excellent with Excel (pivots, dashboards), Google Sheets, and CRM tools.
- Fluent in Hindi & English; good at firm yet empathetic communication.
- Graduate (Commerce/Finance preferred).
- Organized, target-driven, comfortable in startup pace.
Preferred
- Experience in EV, e-rickshaw, or asset financing.
- Knowledge of digital reminders, auto-debit, WhatsApp/SMS collections.
What We Offer
- Competitive salary
- Impactful work helping e-rickshaw drivers earn more sustainably.
- Office-based role in Noida with growth opportunities.
