Credit Control - Travel Super Mall

Company Description

Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, and cabs, and provide travel utility tools and services developed using in-house proprietary algorithms and crowd-sourced information. With over 54 crore Annual Active Users in Fiscal 2025, ixigo is the leading OTA for Next Billion Users in India. For more information, please visit http://www.ixigo.com

Travel Super Mall is India's premier B2B travel distribution platform that empowers our partners by offering leading-edge technology, accurate pricing, and a user-friendly platform for smooth transactions. We aim to provide an extensive array of travel solutions customized for travel agents and tour operators throughout the country, catering to major cities such as New Delhi, Mumbai, Chennai, and Kolkata. Our services encompass hotel, bus and flight bookings along with travel insurance. Moving forward, we will also be introducing railway bookings and holiday packages to our range of services. Our aim is to assist these businesses in elevating their operations to unprecedented levels of success.

Job Description

Travel Super Mall is seeking a diligent and proactive Credit Controler for (B2B Vertical ) to manage our B2B credit accounts. In this role, you will be responsible for managing outstanding balances, ensuring timely payments, and maintaining a healthy cash flow. The ideal candidate will have strong communication skills, experience in managing B2B client accounts, and the ability to resolve payment issues while building positive relationships with clients.

Key Responsibilities

• Manage B2B Credit Accounts: Oversee the credit accounts of B2B clients, ensuring timely invoicing and collection of payments.
• Credit Risk Assessment: Conduct credit checks on new clients, establish appropriate credit limits, and monitor the creditworthiness of existing clients.
• Debt Recovery: Track overdue payments, initiate collection efforts, and follow up on pending invoices. Negotiate payment plans when necessary.
• Payment Reconciliation: Reconcile client accounts to ensure accurate records of outstanding amounts and payments received.
• Dispute Resolution: Liaise with clients and internal departments to resolve any payment-related disputes or discrepancies.
• Reporting: Generate regular reports on outstanding debts, collections performance, and credit control KPIs for management.
• Process Improvement: Identify and recommend improvements in the credit control process to increase efficiency and reduce risk.
• Client Relationship Management: Maintain positive relationships with clients while ensuring compliance with credit policies and timely debt collection.

Qualifications

• Educational Background: Bachelor's degree in Finance, Accounting, or a related field.
• Experience: 3+ years of experience in credit control, accounts receivable, or finance, preferably in the travel or hospitality sector.
• Communication: Excellent verbal and written communication skills with a professional demeanor.
• Negotiation Skills: Strong negotiation abilities to manage difficult conversations and resolve payment disputes.
• Attention to Detail: High level of accuracy and attention to detail when managing financial records.
• Problem-Solving: Ability to identify issues and find effective solutions to ensure payments are received on time.
• Tech-Savvy: Proficiency in accounting software (e.g., QuickBooks, SAP, or Oracle) and MS Office, especially Excel.
• Customer Service: A customer-focused approach with a balance between enforcing payment terms and maintaining good client relationships.
• Preference : added advantage from travel domain

Additional Information

Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.