Credit Control Associate Credit Control Associate

Key Accountabilities and main responsibilities

Operational Management

• Chasing of divisional ledgers consisting of roughly 750 accounts by telephone, letter, and email.
• Liaise with Client Relationship Managers and hold fortnightly conference calls to discuss ongoing debtors.
• Carry out the Dunning Letter Cycle on a monthly basis.
• Escalate debtor concerns to minimise risk / exposure of bad debts within the business.
• Achieve monthly set Cash Targets.
• Reduce the number of accounts that pay more than 60 days to less than 5% of the individual ledger.
• Commence legal action where commercially feasible to recover overdue debts.
• Maintain records of insolvent clients and ensure statements of claim are submitted to the appointed Insolvency Practitioner.
• Ensure you adhere to the Company Credit Policy at all times.

Experience & Personal Attributes

• Experience of 3-5 years in a credit controller or affiliated finance role
• Strong communication skills (written and verbal) combined with good attention to detail.
• Results focused
• Proven ability to build and maintain relationships with internal and external stakeholders
• Ability to work as part of a team as well as self-motivated to work independently.
• Previous credit control experience
• Basic accounting knowledge
• Good knowledge of excel (to vlookup level)

To maintain the debtor book and minimise aged debtors in line with target set by fostering strong internal and external client relationships to be able to resolve queries and effectively pursue late payments