Credit/ Collections Specialist II

Description

Credit/ Collections Specialist II

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic area training peer recognition and total rewards program.
• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job Responsibilities

Key Responsibilities

• Maintain centralized records of all collection activities and act as a communication link between Accounts Receivable, Business Finance, and operational teams.
• Execute collection processes in line with contractual payment terms and corporate collection policies, involving internal stakeholders or legal teams when necessary.
• Reconcile customer billing accounts and prepare account statements as required.
• Prepare monthly bad debt files in accordance with the company's doubtful accounts policy.
• Generate and distribute weekly and monthly Open AR Aging reports to support timely business decisionmaking.
• Review and share credit information on new customers using Dun & Bradstreet and other sources and monitor payment behavior of existing customers.
• Provide data and documentation requested by auditors for cashrelated reviews.
• Support quarterly SarbanesOxley credit and collections compliance reviews and implement process improvements.
• Assist in Treasuryrelated ad hoc tasks, including cash forecasting.

Desired Skills & Experience

• BBA/B. Com in Business, Accounting, Finance, or a related field, with experience in Accounts Receivable-preferably in a CRO or servicebased industry.
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint), email, and general office tools.
• Ability to interpret and understand servicebased contracts (preferred).
• Experience with Oracle Financial Systems (preferred).
• High attention to detail, strong analytical skills, and the ability to work well within a team.
• Ability to work independently, follow detailed instructions, and manage multiple projects with varying requirements.
• Strong organizational skills and the ability to meet critical deadlines while handling multiple tasks simultaneously.
• Excellent written and verbal communication skills.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

Credit & Collections will support centralized cash collection activities and maintain accurate payment history for assigned customers. This role works closely with project management and finance teams to ensure customers clearly understand the status of their grant, pass-through, and fee-based invoices.