Credit & Billings Specialist-Remote
As a core member of our Finance team you will be responsible for managing the end to end billing cycle, monitoring client credit, and ensuring timely collection - directly supporting cash flow and financial health of the business
Key Areas of the Role
- Billing operations and invoice management
- Accounts receivable monitoring and collections follow-ups
- Customer account reconciliation and resolution of billing queries/disputes
- Payment tracking and reporting
- Coordination with finance, sales, and client teams to resolve account issues
- Maintaining accurate records in finance/ERP systems
Roles And Responsibilities
- Take ownership of the entire billing cycle - from generating invoices to ensuring prompt collections, keeping our financial operations running smoothly.
- Proactively monitor client credit, conduct thorough credit checks, and drive timely collections to support healthy cash flow.
- Partner with sales teams to quickly resolve account and billing issues, ensuring a seamless experience for our clients.
- Build and nurture strong client relationships, making sure contractual obligations are always clear and respected.
- Respond to client queries and disputes with speed and accuracy, delivering outstanding service at every interaction.
- Contribute to the preparation and delivery of both internal and external reports, providing stakeholders with clear, actionable insights.
- Play a key role in month-end processes, where your attention to detail and commitment to accuracy will make a real impact.
- Ensure contract pricing is reflected correctly in all billing and support timely, accurate account reconciliations.
- Continuously seek out and implement process improvements, enhancing workflow efficiency and elevating customer satisfaction.
- Apply strong situational awareness of company goals and stakeholder needs to guide your approach and drive results.
Qualifications Required
- Experience: 5–15 years in Billing, Accounts Receivable, or Collections roles
- Industry exposure: Finance operations, fintech, or shared services environments would be advantageous
- Intermediate Excel skills and familiarity with financial reporting tools; experience ERP or electronic billing systems is a plus.
- Exposure to using NetSuite SuiteBilling & Salesforce
- Relevant experience in billing, credit control, accounts receivable, or a similar
- Solid understanding of credit control processes, including credit checks, account monitoring, collections, and account reconciliations.
- Strong team player who collaborates effectively with commercial teams
- Strong communicator who provides excellent customer service, handling queries and disputes professionally
Skills: accounts receivable,cash,finance,credit,billing process,netsuite,salesforce
