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Job Description
Job Title: Credit & Collections Specialist
Location: Bengaluru (Hybrid)
Shift: 2:00 PM – 11:00 PM IST
Contract : 6 months (extendable)
Job Summa
ryWe are seeking an energetic, detail-oriented, and experienced Credit & Collections Specialist to join our Finance team in Bengaluru. The ideal candidate will have strong experience in B2B credit, accounts receivable, and collections, with the ability to collaborate effectively across internal and external stakeholders. This role requires excellent analytical skills, sound judgment, and a proactive approach to accelerating cash collections while minimizing credit ris
k.
Key Responsibilit
- iesManage collections activities for assigned customer portfolios and distribute Statements of Account (SO
- A).Review aging reports and proactively follow up on outstanding invoices to accelerate cash collectio
- ns.Liaise with customers to obtain missing remittance information and coordinate with the Cash Applications team for accurate payment allocati
- on.Partner with internal and external stakeholders to resolve disputes causing payment dela
- ys.Maintain accurate and timely updates of collection activities, promises to pay, disputes, and customer communications within collection syste
- ms.Support ad hoc requests from internal teams and external custome
- rs.Provide coverage for team members during planned or unplanned absences and manage portfolio-related queri
- es.Review customer financial information and assign appropriate credit limits in accordance with company polici
- es.Evaluate and release orders placed on credit hold based on risk assessment and payment histo
- ry.Review and assess requests for non-standard payment terms and payment term extensio
ns.
Required Qualifications & Experi
- enceBachelor's Degree in Finance, Commerce, Accounting, or a related f
- ieldStrong hands-on experience with D&B and credit s
- afe.Minimum 3 years of experience in B2B Credit & Collect
- ionsStrong knowledge of Accounts Receivable, Credit Analysis, and Collections proces
- ses.Experience reviewing customer financials and supporting credit decisi
- ons.Excellent written and verbal communication skills in Eng
- lishAbility to work independently while collaborating effectively within a team environm
- ent.Strong analytical, problem-solving, and critical thinking abilit
- ies.High level of integrity and discretion in handling confidential informat
- ion.Proficiency in Microsoft Excel, Word, and Outl
- ook.Strong customer service mindset with professional email and phone etique
- tte.Experience working with Oracle 11i/R12, CRM systems, Creditsafe, and D&am
- p;B.Excellent organizational skills with the ability to prioritize and meet deadli
- nes.Willingness to work the 2:00 PM – 11:00 PM IST sh
ift.Preferred Qualificat
- ionsExperience with GetPaid and Oracle Cloud
- ERP.High-level understanding of the Order-to-Cash (O2C) proces
- ses.Prior experience in a global shared services environment is an advant



