Credit & Collection Executive

Job Title: Credit & Collection Executive

Experience: 2–5 Years

Location: Chennai, Onsite

Employment Type: Full-Time

Language Requirement: Fluent Hindi (Mandatory)

Job Summar

y
We are looking for a proactive and detail-oriented Credit & Collection Executive to manage customer accounts, follow up on outstanding payments, reduce overdue balances, and maintain strong customer relationships while ensuring timely collections and compliance with company credit policie

s.
Key Responsibilit

• iesMonitor customer accounts and track outstanding invoic
• es.Follow up with customers regarding overdue payments via calls and emai
• ls.Reconcile customer accounts and resolve billing discrepanci
• es.Coordinate with Sales, Finance, and Operations teams for payment resolutio
• ns.Prepare aging reports and collection status updat
• es.Escalate critical overdue accounts in a timely mann
• er.Support month-end closing activities related to Accounts Receivab
• le.Maintain accurate records of collection activities and customer communicatio
• ns.Ensure compliance with company credit and collection polici
• es.Assist in dispute resolution and cash application process

es.
Required Sk

ills2–5 years of experience in Credit & Collections or Accounts Receiva

ble.Fluent in Hindi (Mandato

ry).Strong understanding of invoicing, collections, payment processing, and account reconciliat

ion.Good communication, negotiation, and customer management ski

lls.Strong analytical and problem-solving abilit

ies.Ability to manage multiple accounts and deadlines effectiv

ely.
Technical S

• killsMicrosoft Excel, Word, and PowerP
• oint.Google Sheets and Google Works
• pace.Reporting and presentation sk
• ills.ERP systems suc
• h as:Oracl
• e E
• RPSAPMicrosoft Dynamic
• s 365Experience with Salesforce is an advan
• tage.Preferred S
• killsExperience handling international custo
• mers.Knowledge of dispute management and cash application proce
• sses.Customer service orienta
• tion.Ability to work independently and collaborati
• vely.Strong attention to detail and accu

racy.
if interested, please share your resume to susmitha.a@otom