CPU:CSG Hub - Operations Head

Axis Bank

Pune, India

3-5 Years

Save

Posted 7 hours ago
Be among the first 10 applicants

Early Applicant

Job Description

RB - Branch Banking Head
INTERNAL USAGE:
No. of Vacancies:	1	Reports to:
Is a Team leader	No	Team Size:	1

Grade:	SVP I / SVP II
Business:		Department:	Affluent Business	Sub-Department:
Location:
About Affluent Business
Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives highly personalized services with an expertise driven approach of an investment house with great stability and immaculate execution. Affluent Business offers a gamut of different product offerings tailor-made to its customers with seamless touch-points
AbouttheRole
Candidate will be responsible for preparing & publishing various analysis reports in order to plan, evaluate and strategize business objectives / milestones along with the KRAs
Key Responsibilities
Ensure efficient daily operation of Region, including lending, product sales and customer service in accordance with the banks objectives Prepare the plan for the growth of Regional business Implement the plan through the Branch team so as to achieve the top line goals Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business. Review daily/ periodic reports (e.g. overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business. Ensure audit related deliverables, both internal and external are met as per the prescribed norms Ensure compliance with due processes and guidelines Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals. Ensure proper upkeep of branch premises and assets including safety and security
Qualifications
Optimal qualification for success on the job is: Graduate / Post Graduate with 3 years of experience in Branch Banking function with good analytical & MIS skills. Excellent presentation skills (verbal and written), as well as ability to motivate, teach and inspire staff Operational knowledge of MS Office: Excel, Word and PowerPoint. Ability to develop training and methodology programs that are unique to the organizations goals Ability to problem-solve with strong analytical and decision-making skills Ability to handle multiple projects and prioritize
Role Proficiencies:
For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines