Job Description

Company description:

Express Parcel Services Pvt. Ltd. (EPS) is a global logistics and courier solutions provider offering international courier, air & ocean freight, e-commerce logistics, and fulfillment services. With a nationwide network across India and a strong UK presence through EPS Worldwide Limited, London, EPS provides end-to-end import and export solutions, including documentation and customs coordination.

Job Description:

This is a full-time, on-site Courier Operations Executive role based in New Delhi. The role will be responsible for managing the day-to-day movement of export courier shipments, coordinating pickups, planning incoming loads, and ensuring smooth movement of shipments from clients to the airport.

Key Responsibilities:

Coordinate with clients regarding pickup requirements, shipment volumes, and timelines.
Plan and coordinate daily pickups and incoming courier loads to ensure smooth operations.
Manage the bagging and consolidation of courier shipments for dispatch.
Coordinate with drivers and runners, planning routes and assigning pickups/deliveries efficiently.
Plan airline bookings and required courier space based on shipment volumes and flight schedules.
Coordinate the loading and dispatch of courier shipments to the airport within required cut-off times.
Monitor the overall movement of shipments and resolve day-to-day operational issues to avoid delays.
Maintain coordination between clients, drivers, runners, airline teams, and internal operations.

Qualifications:

1–3 years of experience in courier, logistics, freight forwarding, or similar operations.
Strong planning, coordination, and organizational skills.
Ability to manage multiple shipments and operational requirements simultaneously.
Good communication and interpersonal skills.
Proficiency in MS Office/Excel and operational systems.
Ability to work in a fast-paced, time-sensitive environment.
Bachelor's degree in any relevant field preferred.
Fluent in English.

Benefits: