The Coupa System Administrator role is a key strategic role within the Procurement Transformation team. In this role you will be responsible to coordinate the new releases of Coupa platform, support BAU system activities, oversee the troubleshooting data issues and provide technical expertise to the wider Coupa team.
Key Responsibilities
As the Coupa System Administrator your responsibilities will vary depending on the specific needs of the programme at a point in time. Below is an indicative list of responsibilities for the role:
Scoping and executing configuration changes and improvements to ensure a minimum viable product from day one and to support continuous improvement thereafter
Understand data mapping of Coupa data to legacy systems, bulk data uploads, maintenance of integration with legacy systems, configuration and updates in the system
Coordinate Coupa upgrade efforts upgrade wave scheduling, testing, communications, etc.
Solicit feedback from business partners and stakeholders on system performance, functionality, and enhancements.
Manage Coupa's performance as it applies to systems availability and capabilities
Managing role profiles and the associated access (read, write etc) permissions
Writing or updating basic APIs for the migration of legacy data (suppliers, contracts) and overseeing the migrations
Act as escalation point for stakeholders and platform representative in the context of larger organizational and technical discussions.
Coordinate release strategy, and best practices across multiple test environments.
Understand the complete data flow from ERP to Coupa to ERP at the detailed level
Help Troubleshoot issues that users may have which could be data, process, Coupa configuration or integration related.
Ability to review release notes and apply them to the BD configuration and process.
Required Skills & Experience
Experience as a Coupa System Administrator, with hands on experience of the design, configuration, production and ongoing administration of RPMA modules (Risk Assess and Risk Aware)
3+ years experience with Coupa's Risk Performance Management Advanced (RPMA), Contract Lifecycle Management Advanced (CLM) and AI Classification (AIC) modules as a heavy end user, technical owner, implementer or system administrator.
Experience managing software upgrade cycle.
Experience with ERPs such as Oracle e-business suite as a heavy end user, technical owner, implementer or system administrator.
Understanding of fundamental principles of S2P including sourcing, contracts, spend and commodity taxonomies, requisitioning, PO generation, receiving, matching, invoice processing and disbursement. Good technical knowledge around data (as a whole), including data flows and data integration and reporting.
