Coupa Content Management (Manage Coupa content)-MT

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.We are inviting applications for the role of Management Trainee/Assistant Manager -Coupa Content Management (Manage Coupa content)
We are seeking a skilled Coupa Content Management Specialist with strong expertise in Coupa catalog administration and enterprise content management. The ideal candidate will play a critical role in ensuring procurement content is accurate, compliant, user-friendly, and aligned with business requirements. This role requires close collaboration with Procurement, Suppliers, IT, and Compliance teams to manage catalogs, optimize content quality, and support seamless purchasing experiences within Coupa.
Responsibilities
Coupa Catalog & Procurement Content Management
.Create, maintain, and update Coupa hosted catalogs, punchout catalogs, and item catalogs in alignment with procurement policies
.Perform catalog uploads, updates, validations, and troubleshooting within the Coupa platform
.Ensure catalog content accuracy including pricing, descriptions, unit of measure, UNSPSC codes, images, and supplier details
.Manage catalog lifecycle activities such as onboarding new suppliers, catalog refreshes, deactivations, and expirations
.Partner with suppliers to resolve catalog issues and enforce data standards
Content Management & Governance
.Own and manage procurement-related content such as buyer guides, supplier instructions, policies, and help documentation
.Ensure consistency, clarity, and usability of procurement content across Coupa and supporting systems
.Apply content governance standards, version control, and approval workflows
.Review, audit, and cleanse content periodically to maintain data integrity and compliance
Process Improvement & User Enablement
.Identify opportunities to optimize catalog structure, searchability, and user experience within Coupa
.Support end users by resolving content-related issues and answering catalog or procurement queries
.Develop and maintain SOPs and training materials related to catalog and content management
.Support testing activities for Coupa upgrades, enhancements, and integrations
Stakeholder Collaboration & Reporting
.Collaborate with Procurement Operations, Category Managers, IT, and Compliance teams
.Track and report key catalog/content KPIs such as catalog accuracy, refresh adherence, and error reduction
.Support audits by providing documentation and evidence related to procurement content
Qualifications we seek in you!
Minimum qualifications
.Academic qualification : Degree in Science/Commerce/Engineering.
.Must have sound knowledge of English, Good written communication skills.
.Strong hands-on experience with Coupa Procurement, specifically catalog management
.Experience managing hosted catalogs, punchout catalogs, and supplier content
.Solid understanding of content management principles, data governance, and quality control
.Ability to work with large datasets and maintain content accuracy at scale
Preferred qualifications
.Experience in Coupa content/catalog management or procurement systems
.Experience working in a global procurement environment
.Exposure to additional content platforms or procurement tools is a plus
.Understanding of compliance, audit, or SOX requirements related to procurement dataWhy join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.