About Us
Established in the year 2000 in the US, we have global offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities spread across the globe. We are an end-to-end solution provider in Banking & Financial Services, Telecom, Healthcare, Manufacturing & Energy verticals and have successfully delivered $1 billion worth of projects for more than 20 Fortune 500 companies.
Position Name
Coupa Consultant
Experience
5-7 Years
Location
Hyderabad
Shift Timings
Client Specific
Job Description
Key Responsibilities:
- Advanced Incident & Problem Management
- Act as escalation point for critical Coupa issues (procurement, invoicing, approvals, integrations)
- Conduct deep-dive root cause analysis (RCA) and implement permanent solutions for recurring problems
- Develop preventive maintenance strategies to reduce ticket volumes
- Complex Enhancements & Process Optimization
- Lead medium-scale Coupa implementations including:
- Advanced workflow automation (multi-level approvals, conditional routing)
- Custom integrations with SAP S/4HANA, Ariba, and legacy systems
- AI/ML implementations (Smart Invoice, predictive analytics)
- Design and implement Coupa reporting solutions (Advanced Analytics, custom dashboards)
- Optimize supplier onboarding and catalog management processes
- System Governance & Technical Leadership
- Perform Coupa health checks and recommend system optimizations
- Oversee Coupa version upgrades, patches, and regression testing
- Establish and enforce Coupa best practices and governance frameworks
- Mentor junior team members on complex configurations and troubleshooting
- Integration & Technical Expertise
- Architect and troubleshoot complex integrations (CIF, Dell Boomi, MuleSoft, CPI)
- Develop and maintain integration documentation and data flow diagrams
- Implement monitoring solutions for Coupa-SAP interfaces
- Design, configure, and maintain integrations between Coupa and SAP modules (MM, FI, S/4HANA) ensuring seamless Procure-to-Pay (P2P) and Invoicing processes.
- Collaborate with SAP functional teams to align Coupa workflows with SAP purchasing, inventory, and financial processes.
- Implement and support integrations with external systems such as Ariba, Concur, and supplier networks.
- Ensure compatibility and data consistency across ERP, procurement, and expense management platforms.
- Continuous Improvement & Innovation
- Identify opportunities for process automation (RPA, AI-driven approvals)
- Lead Coupa community of practice to share knowledge and best practices
- Evaluate and recommend new Coupa modules/features for business adoption
- Monitor and optimize integration performance, error handling, and data synchronization.
Required Skills & Qualifications
- 5-8 years of hands-on Coupa experience with 3+ years in AMS/production support
- Expert-level knowledge in:
- Coupa Procurement (advanced configurations, guided buying)
- Coupa Invoicing (complex matching rules, payment workflows)
- Supplier Management (dynamic discounting, supplier portal)
- Expense Management (policy enforcement, integrations)
- Proven experience with:
- Coupa-SAP integrations (CIF, IDOCs, OData services)
- Middleware technologies (Dell Boomi, MuleSoft, CPI)
- Coupa API framework and extensions
- Strong understanding of:
- ITIL framework (especially Problem and Change Management)
- SOX controls and audit compliance
- Excellent stakeholder management and presentation skill
Competencies
ERP Customization
ERP Data Management
ERP Integration
ERP Reporting
ERP System Configuration
ERP Troubleshooting
Communication Skills
INTERPERSONAL SKILLS
JOB KNOWLEDGE
Planning Skills
Key Skills
Coupa Consultant
Soft Skills
Strong Communication Skills
Qualification
Any Bachelor's degree
Certifications
