Job Title: Country Revenue & Reservations Manager India
About UHM
United Hospitality Management (UHM) is an international hotel management company with a growing presence across the Middle East, Europe, and India. As part of our India expansion strategy, we are building a strong commercial foundation to optimize revenue performance, distribution strategy, and centralized reservations management across our hotel portfolio.
Role Overview
The Country Revenue & Reservations Manager India will lead the revenue optimization strategy and oversee reservations performance across all UHM properties in India.
This role is responsible for:
- Driving RevPAR, ADR, and occupancy growth
- Implementing pricing and inventory strategies
- Managing OTA and distribution channel performance
- Overseeing reservations processes and conversion efficiency
- Ensuring strong data-driven decision making
This is a highly analytical and commercially critical leadership role.
Key Responsibilities
1. Revenue Strategy & Optimization
- Develop and execute country-level revenue strategies aligned with annual budgets.
- Drive improvements in:
- ADR (Average Daily Rate)
- RevPAR (Revenue per Available Room)
- Occupancy %
- Market Penetration Index (MPI)
- Conduct daily, weekly, and monthly revenue analysis.
- Lead forecasting processes and demand planning.
2. Pricing & Inventory Management
- Implement dynamic pricing strategies based on market demand.
- Manage rate loading, rate parity, and channel pricing consistency.
- Optimize room inventory allocation across distribution channels.
- Monitor competitor pricing and adjust strategy accordingly.
3. Distribution Channel Management
- Oversee performance of:
- OTAs (Booking.com, Expedia, etc.)
- Brand website
- Direct channels
- Corporate contracted rates
- Reduce dependency on high-cost channels.
- Optimize channel mix for profitability, not just volume.
4. Reservations Leadership
- Oversee centralized or property-level reservations teams.
- Improve conversion ratios and reduce booking leakage.
- Monitor call quality, response times, and upselling effectiveness.
- Implement SOPs for reservations processes.
5. Forecasting & Reporting
- Prepare rolling forecasts and monthly revenue reports.
- Analyze booking pace, pickup trends, and cancellation patterns.
- Identify risks and opportunities early.
- Present performance insights to Country Leadership.
6. Systems & Tools Management
- Manage revenue systems and tools (RMS, PMS, channel managers).
- Ensure rate integrity across all platforms.
- Train property teams on revenue best practices.
7. Pre-Opening & Expansion Support
- Develop revenue strategies for new property launches.
- Build demand pipelines pre-opening.
- Support distribution setup and OTA activation.
Qualifications & Experience
- Bachelor's degree in Hospitality, Finance, Business, or related field.
- 610 years of hotel revenue management experience.
- Minimum 35 years in revenue leadership or cluster role.
- Strong analytical and data interpretation skills.
- Experience managing multi-property revenue preferred.
Key Competencies
- Strong commercial acumen
- Advanced analytical capability
- Detail-oriented with strategic thinking ability
- Strong understanding of hotel KPIs
- Leadership and cross-functional collaboration skills
- Ability to thrive in a growing, fast-paced environment
