About Uplift
Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.
About Our Client
A fast-growing, tech-driven company is seeking a dynamic Country Manager – India to lead operations, drive business growth, and spearhead market development efforts across the region. This role involves overseeing strategic planning, sales, operations, and cross-functional team leadership to scale the business in alignment with global objectives.
Key Responsibilities
Strategic Leadership
- Develop and implement the country-specific business strategy aligned with the company's global vision, leveraging emerging technologies such as AI.
- Analyze market trends and customer behavior to identify growth opportunities and drive innovation.
Sales & Market Development
- Lead and grow the sales function through effective multi-channel strategies (e-commerce, retail, distribution, operators).
- Manage relationships with key partners, distributors, and resellers.
- Set and monitor KPIs, sales targets, and implement performance-improvement strategies.
- Identify and enter new market segments to expand customer reach.
Operational Management
- Oversee daily operations to ensure efficiency, quality, and compliance with industry standards.
- Manage supply chain and logistics within India for seamless product delivery.
- Negotiate contracts with vendors, clients, and partners to optimize profitability.
Customer Engagement
- Foster strong customer relationships and gather insights to enhance products and services.
- Collaborate with marketing teams to create impactful campaigns and elevate brand visibility.
- Lead customer acquisition and retention efforts to improve satisfaction and market NPS scores.
Product Development
- Work with Product and R&D teams to align offerings with market demands and pricing strategies.
- Support go-to-market processes and product performance evaluations.
Financial Management
- Oversee the country P&L, ensuring efficient budgeting, cost control, and revenue growth.
- Analyze financial performance metrics and report on profitability and optimization opportunities.
Team Leadership & Talent Development
- Build and lead a high-performing cross-functional team (sales, technical, marketing, operations).
- Encourage a culture of innovation, collaboration, and accountability.
- Conduct performance reviews and implement career development initiatives.
Stakeholder Engagement & Compliance
- Ensure operations comply with local regulations and company policies.
- Monitor legislative changes and proactively manage risks.
- Represent the company in industry events and maintain strong relationships with key stakeholders.
Qualifications & Experience
Education:
- Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.
- MBA is a plus, but not required.
Experience:
- 10+ years in technology leadership roles (e.g., Product Management, IT Director, General Manager).
- Proven track record in scaling tech-focused businesses in India.
- Experience leading cross-functional teams with a hands-on and solutions-driven mindset.
- Knowledge of Gaming and PC hardware technologies is highly valued.
Skills:
- Strong strategic thinking, analytical skills, and financial acumen (e.g., P&L, CAC, gross margin).
- Proficiency in go-to-market planning and execution.
- Exceptional communication and relationship-building abilities.
- Resilient and adaptable in a fast-moving, evolving environment.
- Fluency in English and a local language.
