Zycus is seeking an experienced Country Director to lead and grow our India business. This is a broader business leadership role, not limited to sales — the Country Director owns the full go-to-market P&L for India, including enterprise sales, marketing, and customer success, and is responsible for building a cohesive local organization that drives new logo acquisition, brand presence, and customer outcomes across the region.
The ideal candidate is a versatile business leader with a strong track record in enterprise SaaS or technology markets — this could come from a sales leadership, general management, or cross-functional GTM background. They will build and lead high-performing teams across functions, build executive customer relationships, and actively partner with Marketing and Customer teams to ensure the India business grows in a sustainable, well-rounded way — not sales alone.
Key Responsibilities
- Own the overall business strategy, revenue performance, and market growth for India, acting as the general manager of the region.
- Lead, coach, and develop a high-performing local organization spanning enterprise sales, and working closely with marketing and customer success functions.
- Drive consistent achievement of quarterly and annual revenue targets.
- Build and execute territory and account strategies to maximize market penetration across India's largest enterprises.
- Personally engage with C-level executives and support strategic enterprise opportunities throughout the sales cycle.
- Work actively and hands-on with the Marketing team to shape India-specific demand generation, brand-building, and market positioning — not just consuming leads, but co-owning the marketing plan for the region.
- Partner closely with Customer Success and Customer teams to ensure strong onboarding, retention, and expansion outcomes, treating customer health as a core business metric alongside new bookings.
- Ensure a strong pipeline through collaboration with Marketing, Business Development, Alliances, and Partner teams.
- Drive disciplined pipeline management, forecast accuracy, and sales governance.
- Foster a high-performance culture built on accountability, coaching, and cross-functional execution excellence.
- Partner closely with Solution Consulting, Product, Legal, and Professional Services to deliver exceptional customer experiences.
- Develop and strengthen relationships with strategic consulting, technology, and channel partners to accelerate market growth.
- Monitor competitive trends, customer needs, and market dynamics to refine strategy and identify new growth opportunities across sales, marketing, and customer success.
- Represent Zycus at executive forums, customer meetings, and industry events across India.
Required Qualifications
- 15+ years of enterprise technology experience, with at least 5 years in a leadership role spanning sales, general management, or cross-functional GTM (sales + marketing + customer success).
- Experience leading teams selling or supporting enterprise SaaS or cloud software into India's largest organizations. Direct quota-carrying sales leadership is valuable but not the only path — candidates from GM, marketing leadership, or customer success leadership backgrounds with strong commercial exposure will also be considered.
- Demonstrated success driving multi-million-dollar revenue or business outcomes, either through direct sales ownership or through cross-functional leadership of a P&L or business unit.
- Strong track record of building relationships with C-suite executives and managing complex, multi-stakeholder engagements.
- Experience building and coaching high-performing teams across more than one function (e.g., sales and marketing, or sales and customer success).
- Excellent executive communication, negotiation, and strategic thinking skills.
- Strong understanding of value-based, consultative enterprise engagement — across the full customer lifecycle, not just the sales cycle.
Why Zycus
At Zycus, we're redefining the future of procurement with AI at the core. As one of the pioneers in Source-to-Pay technology, we are leading the next wave of innovation through autonomous AI agents that help global enterprises transform procurement into a strategic business function.
Joining Zycus means you'll have the opportunity to:
- Lead growth in a strategic market with the autonomy to shape and scale the entire India business — sales, marketing, and customer success together.
- Sell and champion market-leading AI-powered solutions that address mission-critical challenges for some of the world's largest enterprises.
- Work with a globally recognized brand trusted by leading Fortune 500 and Global 2000 organizations.
- Be part of an AI-first innovation journey, backed by continuous investment in product development and cutting-edge technology.
- Collaborate with high-performing global teams in Sales, Marketing, Product, Engineering, and Customer Success to deliver meaningful customer outcomes.
- Accelerate your leadership career in a fast-growing global SaaS company where performance, innovation, and customer success are at the heart of everything we do.
