Key Responsibilities
- Greet customers and understand their requirements (mobiles, laptops, accessories, appliances, etc.)
- Demonstrate electronic products and explain features, specifications, and benefits
- Recommend suitable products based on customer needs and budget
- Handle billing, invoicing, and payment collection (cash, card, EMI, UPI)
- Promote ongoing offers, warranties, and add-on products (accessories, insurance, etc.)
- Maintain product display, cleanliness, and proper arrangement of items
- Manage stock at the counter and coordinate with inventory/store team
- Handle basic troubleshooting queries and guide customers on product usage
- Resolve customer complaints or escalate when required
- Achieve sales targets and contribute to store revenue
Required Skills
- Good communication and convincing skills
- Basic technical knowledge of electronic products (mobiles, gadgets, appliances)
- Sales and customer handling skills
- Familiarity with billing software/POS systems
- Ability to explain technical features in simple terms
- Upselling and cross-selling ability
Qualifications
- Minimum: 12th pass / Diploma / Graduate (preferred)
- Experience in electronics retail sales is an advantage
Working Conditions
- Retail showroom environment
- Standing for long hours may be required
- Rotational shifts, weekends, and holidays
Salary Range (India)
- 12,000 to 30,000 per month + incentives (based on experience and sales performance)
This job is provided by Shine.com
