Location: Kolkata - NewTown Vidyapeeth
As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for the courses.
Responsibilities:
- Cold call and qualify potential leads from a designated target audience.
- Understand learner needs and recommend suitable courses from our portfolio.
- Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW courses.
- Negotiate effectively and address customer concerns to secure enrollments.
- Build strong relationships with potential learners and nurture leads for future conversions.
- Maintain accurate records of calls, interactions, and progress of individual and team targets.
- Contribute to the continuous improvement of sales processes and strategies.
Qualifications:
- Proven experience in B2C sales, preferably in the education sector.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
- Strong problem-solving and consultative selling skills.
- Ability to identify and overcome objections confidently.
- Time-management skills and the ability to work independently and as part of a team.
- Target-oriented and motivated to achieve success.
