Counsellor Operations (UK)

Roles & Responsibilities:

Counsel students on overseas education opportunities and help them shape their academic and career pathways. Guide sub-agents and branch teams on suitable study options based on student profiles. Respond promptly and professionally to student queries via calls, emails, and inperson interactions.

Stay updated on admission processes, requirements, and entrance examinations of overseas universities. Support sub-agents and branches with university application processes for destinations of UK.

Coordinate with branches and associates for pending documentation and fee payments. Resolve queries from branches and associates efficiently through calls and emails. Build and maintain strong working relationships with branches, associates, and stakeholders.

Work towards assigned targets and contribute to revenue growth through admissions and conversions. Ensure adherence to internal processes, systems, and compliance standards.

Take initiative to create a professional, deadline-driven work environment with a strong focus on student and partner experience. Actively participate in education fairs, university visits, and in-house seminars organized by the company.

Graduate or equivalent qualification.

Minimum 4 years of experience in overseas education counselling (Senior Counsellor roles may require additional experience). Excellent verbal and written communication skills. Strong understanding of the Indian and overseas education systems.

Basic computer proficiency and familiarity with CRM systems.

Positive attitude, professional appearance, and strong team collaboration skills.

Awareness of global current affairs is an added advantage.

What we Offer:

Competitive salary and benefits Opportunity to work in a fast-paced and collaborative environment.

PF and health insurance facility Learning and growth opportunities. Inclusive and employee-friendly culture.

This is an unparalleled opportunity to join a rocketship and make a tangible impact on our expansion while empowering the dreams of students across India.

You'll solve hair-tearingly complex problems, work in a super-fast-paced environment that will challenge you, and receive mentorship from our accomplished experienced professionals.

Email: [Confidential Information]