Job Summary
We are seeking a Telecom Invoice Analyst to process and audit telecom invoices using BillTrak (TEOCO's cost assurance system).
Key Responsibilities
- Process and audit telecom invoices in BillTrak
- Assign G/L coding where required
- Reconcile balances, adjustments, and credits
- Investigate audit exceptions and validate billing changes
- Raise disputes for incorrect billing
- Support client requests related to assigned accounts
- Assist with reconciliation of claims and vendor responses
Required Skills & Competencies
- Strong analytical and problem-solving skills
- Attention to detail and accuracy
- Understanding of billing, invoicing, and reconciliation
- Ability to interpret contracts and billing terms
- Proficiency in MS Office
- Ability to learn and work with tools like BillTrak and Business Objects
- Good communication skills
- Ability to manage multiple tasks and meet deadlines
Preferred Skills / Tools Knowledge
- Knowledge of Business Objects reporting tool
- Familiarity with telecom billing and invoice processing
- Understanding of G/L coding and reconciliation processes
- Exposure to client systems related to ordering, provisioning, payables, and billing
