Key Responsibilities
- Conduct engaging online product demos via platforms like Google Meet/Zoom, tailoring presentations to meet specific customer needs and address queries effectively.
- Initiate outbound calls to identify potential customers from leads, implementing follow-up procedures to nurture leads and convert them into active customers.
- Manage the end-to-end customer onboarding process, ensuring a seamless transition from sales to product utilization.
- Develop and maintain strong customer relationships, providing ongoing support and understanding customer needs.
- Maintain detailed records of all sales activities, customer feedback, queries, and interactions using CRM tools for accurate and up-to-date information.
- Provide insights into customer preferences and market trends to inform marketing initiatives.
- Report customer feedback, suggestions, and market insights for continuous improvement.
- Contribute to the development of sales strategies proactively to achieve business objectives.
About Company: Swipe is a free GST billing software, helps you track your sales, purchases & estimates in real-time. With Swipe, you can easily manage your inventory, file GST returns, create & share professional invoices.
