Key Responsibilities
- Proactively engage with potential clients through various communication channels (phone, WhatsApp API and WhatsApp).
- Understand customer needs and align services to address their requirements.
- Cultivate strong relationships with clients to enhance customer satisfaction and loyalty.
- Provide ongoing support and be a point of contact for client inquiries.
- Utilise CRM software to manage and qualify leads.
About Company: We are a premium laundry service that cleans, colors, repairs, restores, and revives everything leather! We are based out of New Delhi, India, and plan to reach out to all major Indian metro cities. We also have an office in Mumbai. Being a one-of-a-kind niche spa service for premium leather goods, we aim to become India's one and only one-stop shop for all leather care and repair needs! We have extensive tie-ups with luxury brands and pre-owned luxury portals across all cities.
