Corporate F&B Manager

Job Title: Corporate F&B Manager

Location: Jaipur – Corporate Office (Moustache Headquarters)

Reporting To: Director

Travel Requirement: Extensive travel across India

About Moustache

Moustache is a fast-growing hospitality brand operating Hotels and Experiential Accommodations across India. With a strong focus on experience-led stays, we are building high-performing F&B outlets that enhance guest engagement and drive incremental revenue across our properties.

We are looking for a dynamic and result-oriented Corporate F&B Manager to lead and scale our restaurant operations across multiple cities and segments.

Role Overview

The Corporate F&B Manager will be responsible for overseeing and optimizing all F&B operations across Moustache properties in India. The role demands strong commercial acumen, operational expertise, and leadership capability to drive revenue, standardization, training, and profitability.

This is a strategic + execution-heavy role that requires extensive travel, deep on-ground involvement, and ownership of F&B P&L performance.

Key Responsibilities

1. Multi-Location F&B Operations Management

• Oversee restaurant operations across all Moustache properties.
• Ensure standardization of service norms, SOPs, recipes, presentation, and guest experience.
• Conduct regular property audits to maintain quality and brand consistency.
• Implement best-in-class service protocols across segments – Bayleaf (in-house restaurant), Verandah (Speciality Retaurant) and The 7 (Resto Bar).
• Ensure hygiene, compliance, and FSSAI standards are strictly maintained.

2. Revenue Strategy & Profitability Maximization

• Design and implement F&B revenue growth strategies across properties.
• Maximize:
• Revenue per cover
• Revenue per employee
• Revenue per bill
• Table turnover ratio
• Identify and activate new revenue streams:
• NR walk-ins
• Events & live music
• Corporate tie-ups
• Destination dining experiences
• Bar revenue enhancement
• Upselling & cross-selling strategies
• Delivery partnerships (Zomato/Swiggy etc., where relevant)
• Drive menu engineering based on contribution margins.
• Reduce food cost %, wastage, and pilferage.
• Optimize pricing strategy based on city, segment, and target audience.
• Analyze MIS reports and implement corrective action plans.

3. Team Structuring & Workforce Optimization

• Strategize and implement the right staffing model for each restaurant.
• Ensure optimal staff-to-cover ratio.
• Improve revenue per employee through productivity benchmarks.
• Create role clarity and performance metrics for restaurant teams.
• Lead recruitment planning for new restaurant openings.

4. Training & Development (Training Center – Udaipur)

• Set up and operationalize a centralized F&B Training Center in Udaipur.
• Develop structured training modules for:
• Service standards
• Upselling techniques
• Bar training
• Cost control
• Guest engagement
• Create SOP manuals and operational handbooks.
• Conduct Train-the-Trainer programs.
• Develop leadership pipeline for Restaurant Managers & Captains.
• Implement certification-based internal training programs.

5. Pre-Opening & Expansion Support

• Support F&B setup for new properties.
• Assist in concept design, kitchen planning and equipment selection.
• Develop menu concepts tailored to location and guest profile.
• Conduct pre-opening training and mock runs.
• Ensure smooth launch and stabilization within 60–90 days.

6. Performance Monitoring & Reporting

• Track and report key KPIs:
• Monthly F&B revenue growth
• Food cost %
• Beverage cost %
• EBITDA contribution
• Guest satisfaction scores
• Online restaurant ratings
• Conduct quarterly business reviews with property teams.
• Develop benchmarking standards across cities.

7. Brand Building & Experience Innovation

• Create unique dining experiences aligned with Moustache's experiential positioning.
• Standardize signature offerings across properties.
• Drive themed nights, curated experiences, and destination F&B concepts.
• Strengthen brand recall through distinctive F&B identity.

Key Performance Indicators (KPIs)

• Revenue - Increase in F&B revenue YoY
• Revenue - Improved revenue per cover
• Revenue - Improved revenue per employee
• SOP - Standardization score across properties
• Training - Successful run of Udaipur Training Center
• Review - Improvement in guest satisfaction scores
• Profit - Profitability of F&B vertical across all properties

Candidate Profile

Experience

• 10–12+ years of experience in hospitality F&B operations.
• Experience in multi-unit or corporate F&B management preferred.
• Background in hotel chains or Speciality Restaurant chains is a plus.
• Experience in new restaurants opening or training academies is highly desirable.

Skills & Competencies

• Strong P&L understanding.
• Deep knowledge of restaurant economics.
• Team leadership and mentoring skills.
• Analytical and data-driven decision-making.
• Strong vendor negotiation skills.
• Menu engineering and pricing strategy expertise.
• Ability to work in a fast-paced, growth-driven environment.
• Willingness to travel extensively across India.

Educational Qualification

• Bachelor's degree in Hotel Management / Hospitality Management.