Corporate Communications Operations

Corporate Communications – Operations

We are looking for a dynamic, highly organised and detail-oriented Corporate Communications professional to handle the operations for key engagements.

The role will focus on communications operations, project management and execution — managing project plans and trackers, coordinating across internal teams, driving timelines and dependencies, and ensuring seamless delivery of communications initiatives.

The ideal candidate will be structured, proactive and highly detail-oriented, with strong project management and coordination skills. They should have a good eye for detail and a strong instinct for what makes communications impactful and well presented.

Key Responsibilities

1. Communications Project Management

• Support the planning and execution of corporate communications initiatives and programs.
• Own project plans, timelines, milestones, deliverables and dependencies across multiple initiatives.
• Create and maintain comprehensive project trackers, ensuring all actions, owners, timelines and status updates are accurately captured.
• Drive follow-ups and ensure timely completion of agreed deliverables across internal teams.
• Proactively identify gaps, dependencies, risks and potential delays, and flag them to the relevant teams. Timely escalations and asking for help is essential in this role.
• Track progress against timelines and ensure projects are delivered to the expected quality and standards.
• Prepare daily and weekly status updates and project summaries for leadership and the communications team.

2. Communications Operations & Coordination

• Own the day-to-day operational management of communications projects and activities.
• Coordinate across internal functions, business teams and leadership offices to ensure smooth execution.
• Act as the central point of coordination for communications-related requirements and ensure timely follow-through.
• Manage multiple projects and priorities simultaneously, ensuring clear ownership and accountability.
• Coordinate logistics and execution for leadership engagements, internal and external events, internal communications initiatives and other corporate communications activities.
• Maintain organised repositories, databases, trackers, calendars and other operational tools used by the communications function.
• Ensure all project documentation, approvals, inputs and deliverables are systematically tracked and maintained.

3. Quality & Communications Review

• Review communications materials and deliverables from an execution and quality perspective, ensuring accuracy, consistency, completeness and alignment with the intended objective.
• Bring a strong eye for detail.
• Ensure version control of documents, repositories and trackers.
• Review presentations, communication assets and other materials for overall flow, visual consistency, messaging hierarchy and attention to detail.
• Identify gaps or inconsistencies and coordinate with the relevant teams to ensure they are addressed.
• Ensure communications deliverables are presentation-ready and meet expected quality standards.
• The role does not require dedicated content writing, but the candidate should have a strong flair for communication, an eye for detail and the ability to draft clear, comprehensive emails to drive follow-ups, coordinate actions and manage projects effectively.

4. Project Tracking & Reporting

• Maintain master trackers across communications programs, initiatives and deliverables.
• Track deadlines, dependencies, approvals, action items and outstanding requirements.
• Follow up with relevant teams and ensure timely closure of open actions.
• Develop concise project updates, dashboards and status reports for internal review.
• Maintain visibility on the overall communications calendar and key upcoming priorities.
• Ensure project information is accurate, current and easily accessible to the team.

Key Skills & Competencies

• Strong communications operations skills.
• Excellent coordination, follow-through and execution capabilities.
• Exceptional attention to detail and strong organisational skills.
• Ability to manage multiple projects, timelines and priorities simultaneously.
• Strong ownership mindset with a bias towards getting things done.
• Excellent planning, tracking and follow-up skills.Timely follow up and asking for help and escalations as required.
• Strong eye for detail with an ability to capture details from emails and other sources into a tracker.
• Ability to review materials critically and identify gaps, inconsistencies or areas that need improvement.
• Strong problem-solving skills and ability to proactively identify risks and dependencies.
• Comfortable working with senior leaders and cross-functional teams.
• Ability to bring structure and discipline to complex or fast-moving projects.
• Proficiency in, Word and Excel and MS PowerPoint
• Mature judgement, discretion and ability to handle confidential information.

Ideal Candidate Profile

• 5+ years of experience in corporate communications, communications operations, project management, program management or a related function.
• Experience working in a corporate, consulting or other fast-paced environment.
• Proven experience managing multiple projects, timelines and cross-functional dependencies.
• Strong operational and project management capabilities, with a track record of driving initiatives through to completion.
• Highly organised, structured and detail-oriented in approach.
• Someone who enjoys managing project sheets, maintaining trackers, driving follow-ups and bringing structure to complex initiatives.
• Someone who naturally notices the small details and has a strong instinct for what looks and feels right from a communications perspective.
• Comfortable working with senior stakeholders and managing multiple priorities in a fast-paced environment. Comfortable working with colleagues across levels and work collaboratively.
• Content writing experience is not required; however, a strong appreciation for quality communications, presentation and messaging is essential.
• Experience in healthcare, pharma, biotechnology or other highly regulated industries would be an advantage.