The role involves reviewing and processing vendor invoices accurately and efficiently, ensuring timely payments, and handling invoice-related queries in alignment with company policy and SLAs.
Key Responsibilities:
- Process and validate vendor invoices (PO and Non-PO) in Coupa, ensuring compliance with internal controls and AP policies.
- Handle invoice processing for various categories such as fuel vendors, towing, utilities, and yard-level purchases.
- Perform 3-way matching for PO invoices and validate charges against receipts and purchase orders.
- Manage invoices without PO, verifying all required information such as invoice number, vendor details, and payment terms.
- Reconcile and validate check payments and yard-level expenses across multiple locations.
- Code invoices accurately to the appropriate General Ledger (GL) accounts, cost centers, and locations (yards).
- Resolve invoice exceptions and follow up with suppliers via email or the ticketing system for invoices in the On Hold and the Rejection queue, ensuring timely resolutions and clarifications.
- Respond to vendor queries and statements regarding past due invoices and take appropriate action to resolve issues.
- Maintain and update trackers for invoice exceptions and support knowledge retention through proper documentation.
- Process and apply credit memos to vendor accounts, ensuring they are matched appropriately with corresponding invoices.
- Adhere to process SLAs and actively contribute to process improvements.
Required Skills and Experience:
- 2-4 years of experience in Accounts Payable, Invoice Processing, or General Accounting.
- Strong understanding of AP concepts including 3-way match, PO and Non-PO invoice handling, and payment processes.
- Hands-on experience using Coupa or a similar procurement/invoice management platform (preferred).
- Familiarity with ERP systems such as SAP, Oracle, or NetSuite.
