Conversational AI Developer

5-7 Strong experience in developing ChatBots, handling complex conversational flows and

knowledge on training NLP

● Strong experience in NodeJs or python programming like API integrations, Handling complex

logic and Impact Analysis

● Strong understanding of code optimization, standard development practices for bot, unit test

cases and code review

● Good understanding of voice bot, voice platform integrations, bot training and impact of

training

● Understanding of multi language bot building, deployment, integrating multiple channels with

pros and cons of implementation

● Should have experience in agent handover scenarios with CRM modules available in

markets eg. Salesforce and RingCentral

● Should have at least one conversational AI platform certification((Cognigy, Yellow.AI , Kore.AI,

Lex, Luis, Google Dialog flow, IBM Watson)

● Proficiency in analyzing complex technical issues, collaborating with teams and stakeholders,

and exhibit a commitment to continuous learning by staying updated with the latest features,

technologies, and industry trends

● Experience in Agile software development methodologies, including working in Agile teams

for iterative development with proficiency in utilizing project management tools such as JIRA

for issue tracking, and team collaboration

● Willing to work in a shift from 2 pm to 11 pm (IST)