About ETS
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
The Contract Manager plays a critical role in partnering with Strategic Business Units (SBUs) and Functional Centers of Excellence (FCEs) to manage all phases of the sourcing lifecycle. This includes developing RFPs, RFQs, and RFIs, leading negotiations, and drafting and administering complex commercial contracts across a wide range of goods and services.
You will act as a trusted advisor to internal partners, ensuring sound decision-making, regulatory compliance, and strong vendor relationships that support ETS's mission and long-term procurement strategy.
Key Responsibilities
- Lead end-to-end sourcing activities, including developing bid documents, evaluating proposals, and negotiating and awarding contracts.
- Draft, review, and revise contractual documentssuch as leases, licenses, statements of work, and amendmentsto ensure clear terms, reduced risk, and alignment with ETS policies.
- Manage contract lifecycle activities, including new agreements and renewals, ensuring accurate documentation, timely signatures, and use of proper signatory authority.
- Serve as a knowledgeable representative in the Source-to-Settle process, partnering closely with business units while providing expert guidance on supplier engagement.
- Ensure compliance with local laws, government regulations, and ETS requirements related to Accessibility, FCPA, GDPR, information security, PIA, PCI, and other standards.
- Monitor market trends and maintain a strong understanding of sourcing best practices to inform short- and long-term procurement strategies.
- Maintain accurate contract records in enterprise systems and support continuous process improvement.
- Collaborate with cross-functional stakeholders to develop purchase orders aligned with negotiated agreements.
- Support and occasionally lead special projects, contributing to departmental goals around cost savings, efficiency, and quality.
- Work as a member of the global category team and collaborate with sourcing colleagues for market and segment insights.
What You Bring
- Strong knowledge of contract law, contract structure, and negotiation methods.
- Demonstrated ability to manage multiple projects, set priorities, and escalate effectively.
- Excellent written and verbal communication skills, with the ability to convey complex information clearly and professionally.
- Proven relationship-building skills and the ability to collaborate with stakeholders at all levels.
- High degree of independent judgment and strong organizational skills.
- Commitment to ethical conduct, fairness, and adherence to compliance standards.
Required Skills
- Contract risk mitigation (legal, financial, business, and security)
- Meet cost savings/reduction goals
- Bid process management/compliance
- Quality contract drafting skills, for RFPs, Statement of Work (SOW's), Letter of Agreement (LOAs).
- Contract lifecycle performance management.
- Software MS Office (Excel, Word, and PowerPoint), Agiloft, DocuSign, Adobe Professional, and MS SharePoint, OneNote
EDUCATION, CERTIFICATIONS, OR SPECIAL LICENSES
- A Bachelor's degree in a business-related field or commensurate appropriate business experience in lieu of a bachelor's degree.
- MBA preferred.
- Trade or industry association membership optional
- 8+ progressively responsible category management plus contract writing, negotiating, and managing experience within a procurement or supplier contract management organization
Other Requirements
- Analytical thinking - Business Acumen - Required
- Financial Literacy - Required
- IT/Technology - Required
- Software - Required
- Contract negotiation/ development/execution - Critical
- Client Relations - Critical
- Legal/Contracts/Security - Critical
- Communication Skills (Written/Oral) - Critical
- Cross-Matrix Coordination (across ETS SBUs/FCEs) Preferred
- Project Management Critical
- Highly Conceptual
- Sees Through Processes Well
- Problem Solving; handles paradox and ambiguity with integrity
- Listens Well
ETS is mission driven and action oriented
- We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
- We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
- As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
- The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. 
