Contract Administrator

• Build and execute contract administration processes in compliance with established SOPs

• Manage service contract booking, order processing, and related administrative activities

• Coordinate with proposal teams, delivery teams, and regional stakeholders for contract compliance

• Follow established procedures for routine tasks and adapt to new assignments as required

• Support audit processes and maintain documentation for service contracts

• Maintain confidentiality of financial, technical, and commercial data

• Apply SAP and IFS systems for contract and order management activities

• Understand commercial aspects of proposals, procurement, contracts, and closures

• Extract data and generate reports for regional stakeholders on a regular cadence

• Perform root cause analysis for deviations and support corrective documentation

• Communicate with stakeholders via MS Teams, Outlook, and other official tools

• Coordinate with billing, proposal, and regional teams for contract execution

• Ensure timely resolution of customer and stakeholder queries

• Support continuous improvement initiatives and process efficiency improvements

• Create and maintain process workflows and detailed work instructions

• Work in global time zones including NA/LA shifts when required