Experience: 8+ Years
Title:Job Summary The Contentstack Manager is responsible for leading and overseeing content migration, Contentstack CMS operations, and team enablement. This role ensures smooth transition of content from legacy systems into Contentstack, establishes governance and best practices, and trains content authors and stakeholders to effectively use the platform. The manager works closely with engineering, UX, product, and content teams to ensure high-quality, scalable, and consistent content delivery across channels.
Job Description:
Key Responsibilities
Content Migration & Implementation
- Lead end-to-end content migration from legacy CMS or data sources into Contentstack.
- Define and execute migration strategies, including content modeling, mapping, transformation, and validation.
- Partner with engineering teams to support automated and manual migration processes.
- Ensure data integrity, versioning, localization, and metadata accuracy during migrations.
- Validate migrated content using previews across web and mobile channels.
CMS Governance & Management
- Own Contentstack content models, entry structures, workflows, roles, and permissions.
- Establish content governance standards, naming conventions, and lifecycle workflows.
- Ensure consistency, scalability, and reusability of content across platforms.
- Oversee page layout, modular content structures, and multichannel publishing readiness.
Team Oversight & Collaboration
- Manage and oversee a team of content authors and CMS users.
- Review authored and migrated content for quality, accuracy, and brand compliance.
- Act as the primary Contentstack point of contact for cross-functional teams (product, design, engineering, marketing).
- Coordinate CMS-related dependencies and timelines across projects.
Training & Enablement
- Design and deliver Contentstack training programs for authors, editors, and stakeholders.
- Create documentation, how-to guides, and best-practice playbooks.
- Provide ongoing support, troubleshooting, and mentorship to CMS users.
- Drive adoption of Contentstack features and continuous improvement.
Quality Assurance & Optimization
- Define QA processes for content entry, migration validation, and publishing.
- Ensure SEO best practices, accessibility standards, and performance considerations are met.
- Monitor content effectiveness and recommend improvements to structures and workflows.
Required Qualifications
- Strong hands-on experience with Contentstack or similar Headless CMS platforms.
- Proven experience managing content migration projects.
- Solid understanding of content modeling, structured content, and headless architecture.
- Experience training and supporting content teams on CMS platforms.
- Excellent stakeholder communication and cross-functional collaboration skills.
- Strong attention to detail and process orientation.
Desired Experience
- Bachelor's degree in Communications, Information Systems, Marketing, or related field.
- Experience working with developers on APIs, JSON, or migration scripts.
- Familiarity with SEO, accessibility (WCAG), and multichannel content delivery.
- Experience in large-scale enterprise CMS implementations or replatforming initiatives.
