Summary: Come join our creative, can-do content design team for OneDrive and SharePoint! We&rsquore a team of end-user focused UX content designers and content strategists, and we&rsquore looking for a versatile, tech-savvy content designer to join us in shaping the future of work for millions of people around the world. ODSP is content and knowledge platform. It&rsquos about helping users manage content and turn content into knowledge with the power of AI. Our content design work includes user interface text, first-run experiences, in-product contextual assistance and notifications, information architecture, user research, experimentation, help and support articles, and more.
Responsibilities
Write and edit friendly, brilliantly clear UX copy with brand flair
Perform functional and editorial quality assurance on content as appropriate
Understand and effectively use our content model, content types, style guide, and brand voice
Use multiple sources of customer data to inform strategic content direction and improvements
Identify opportunities for content additions, improvements, and reuse/repackage and effectively pitch those ideas to the team and stakeholders
Requirements
7+ years of experience writing end-user facing UX copy (applications, web, ecommerce, etc.)
Proficiency with Microsoft Office products
Proficient with editing copy in design software like Figma
Portfolio of writing and content samples
North American English fluency
BA/BS degree in English, Communications, Creative Writing, Journalism, or other literary/communication subjects
Qualifications
Natural and inquisitive passion for modern technology
Experience working with Design discipline (interactive, visual, research)
Experience with digital content tools/CMS
Experience working with customer research
Agency copywriting experience
Flexible, versatile writing across form factors, subject matter, and audiences
Self-motivated collaboration and problem-solving skills
