Summary: We&rsquore looking for an experienced In app Content writer who is passionate about user experience design and wants to help shape the development of Client digital solutions. The role will be writing for new customer-facing features, as well as maintaining existing user interface copy. They will primarily work alongside designers, collaborating to create copy resulting in amazing user experiences. They will also team with engineers, analysts, product owners, marketers and others to ensure a successful product for both our business and our customers.
Responsibilities:
Write clear and concise content across multiple touch points (including labels, navigational elements, dialog boxes, menus, email templates, tutorials, notifications).
Drive consensus across teams and advocate for solutions that balance the needs of multiple stakeholders.
Ensure consistency is maintained across the application.
Review business requirements to create copy that fits.
Participate in the product development process to ensure the design is intuitive.
Conduct competitor analysis and user research to inform content strategy.
Optimize and refine existing copy based on changing requirements.
Create and maintain a content style guide and rationale documentation for in-app content standards.
Qualification:
Bachelor&rsquos degree in User Experience, Technology, Engineering courses or equivalent preferred.
Minimum 4+ years of experience in UX writing.
Skills:
Excellent written and spoken communication skills.
Working knowledge of UX and digital content principles.
(Preferred) Basic knowledge of Figma.
Knowledge of accessibility standards
(Preferred) Experience working with B2B and construction/mining/Energy & Transportation industries.
Experience with wireframes or functional specs is a plus
