We&rsquore a team of end-user focused UX content designers and content strategists, and we&rsquore looking for a versatile, tech-savvy content designer to join us in shaping the future of work for millions of people around the world.
Our content design work for Teams includes user interface text, first-run experiences, in-product contextual assistance and notifications, information architecture, user research, experimentation, help and support articles, and more.
You&rsquoll help us with in-app product content for our smart meeting solutions that help workers conduct meetings more effectively in all stages of the meeting (before, during, and after). On a typical day in this role, you might:
Work with an interaction designer to craft copy for a feature or flow
Do a terminology exploration for a new concept
Develop copy treatments for a user research study or in-product experiment
Bring your voice to a design critique of proposed features or scenarios
Draft a new entry for our term list and review with the team
Observe a customer study
Responsibilities:
Write and edit friendly, brilliantly clear UX copy&mdashwith Teams brand flair
Perform functional and editorial quality assurance on content as appropriate
Understand and effectively use our content model, content types, style guide, and brand voice
Use multiple sources of customer data to inform strategic content direction and improvements
Identify opportunities for content additions, improvements, and reuse/repackage and effectively pitch those ideas to the team and stakeholders
Requirements:
5+ years of experience writing end-user facing UX copy (applications, web, ecommerce, etc.)
Proficient with Microsoft Office
Proficient with editing copy in design software like Figma
Portfolio of writing and content samples
North American English fluency
BA/BS degree in English, Communications, Creative Writing, Journalism, or other literary/communication subjects
Additional qualifications:
Natural and inquisitive passion for modern technology
Experience working with Design discipline (interactive, visual, research)
Experience with digital content tools/CMS
Experience working with customer research
Agency copywriting experience
Flexible, versatile writing across form factors, subject matter, and audiences
Self-motivated collaboration and problem-solving skills
