About DoubleTick:
DoubleTick is a Multi-Number Conversational Intelligence and WA CX Platform designed specifically to enable Frontline Executives, Sales Teams, Relationship Managers, Dealerships, Retail Stores WhatsApp Handles and centralise, govern, automate and scale Customer Experience using Business Messaging on WhatsApp by helping brands unlock the true voice of the customer and control CX across 1000s of these individual WhatsApp handles. It boosts operational efficiency by enabling AI Bots, automations, WhatsApp Voice, centralized WhatsApp broadcast and analytics across all WhatsApp handles of the organization.
DoubleTick is recognised as Emerging Technology Partner of the Year by Meta @ WhatsApp Business Summit 2025. Backed by InfoEdge Ventures and BeeNext Singapore, DoubleTick serves over 10,000+ businesses in India and UAE across 100+ verticals. Brands using DoubleTick include IDFC First Bank, MakeMyTrip, Bajaj Finserv, AngelOne, Piramal Finance, Kotak Securities, upGrad, Royal Enfield, CoinDCX, D-Link, ForeverMark, GRT Jewellers, Jaro, SabyaSachi, DarGlobal and more.
For more details, check out our website : https://doubletick.io
Key Responsibilities
- Build and execute a content strategy aligned with GTM & demand gen
- Create high-impact content: blogs, LinkedIn posts, case studies, playbooks
- Own LinkedIn content for brand + founder thought leadership
- Repurpose long-form content into short-form (posts, carousels, reels)
- Work closely with founders, product, sales & CS teams
- Turn real customer insights into compelling stories
- Track performance and optimize for leads & engagement
What We're Looking For
- 36 years of B2B content marketing experience
- Experience in SaaS / MarTech / CX / CRM is a big plus
- Strong writing, storytelling & distribution skills
- Clear understanding of content-led growth & funnels
- Comfortable working in a fast-paced startup environment
Bonus Points
- Experience with WhatsApp marketing or sales automation products
- Founder-brand / thought leadership content experience
- SEO and performance content exposure
Why Work With Us
- Accelerated Career Growth Fast-track your way into leadership roles with a clear growth path.
- Challenging Work Environment Collaborate with large enterprises and solve complex technology problems.
- Career Flexibility Explore transitions into roles like Product Manager and beyond.
- Supportive Culture Work with a friendly, approachable team and management that values people.
- Founder-Led Exposure Get a front-row seat to the startup journey and work closely with the founding team.
- Sharpen Customer-Centric Skills Gain hands-on experience and build strong customer-facing and problem-solving skills.
- Hands-On Innovation Be directly involved in AI bot creation, prompt engineering, and cutting-edge customer engagement solutions.
