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NIIT SmartServe

Content Lead

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  • Posted 22 hours ago
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Job Description

Key Responsibilities

  1. Strategic Content Development:
  • Develop and execute a comprehensive content strategy for L&D initiatives.
  • Oversee the creation of learner-centric, engaging, and impactful training materials.
  • Ensure alignment of content with business objectives and industry standards.
  1. Team Leadership:
  • Manage and mentor a team of instructional designers, content developers, and SMEs.
  • Foster a collaborative environment to drive innovation and excellence in content development.
  • Monitor team performance and provide regular feedback to ensure continuous improvement.
  1. Content Design and Delivery:
  • Lead the development of e-learning modules, instructor-led training materials, job aids, and blended learning solutions.
  • Implement instructional design principles to create effective and engaging learning experiences.
  • Ensure content is up-to-date, relevant, and incorporates the latest trends in L&D.
  1. Quality Assurance:
  • Establish and maintain quality standards for all content produced.
  • Conduct regular content reviews and feedback sessions to ensure consistency and excellence.
  • Leverage learner feedback and analytics to refine and optimize content.
  1. Stakeholder Collaboration:
  • Work closely with business leaders, HR, and subject matter experts to identify training needs and content gaps.
  • Align content strategy with organizational talent development priorities.
  • Present content strategies and updates to senior management.
  1. Innovation and Technology:
  • Stay abreast of emerging trends, tools, and technologies in L&D and content development.
  • Integrate advanced technologies such as AI, AR/VR, or gamification into learning solutions.
  • Implement learning management systems (LMS) and content delivery platforms effectively.
  1. Metrics and Reporting:
  • Define KPIs to measure the success and impact of learning content.
  • Track and report on content performance, learner engagement, and ROI.
  • Use data-driven insights to continuously enhance content offerings.
  1. Qualifications and Skills
  • Education: Bachelor's or master's degree in Instructional Design, Education, Human Resources, or a related field.
  • Experience: 9 to 15 years in content development, instructional design, or L&D, with at least 5 years in a leadership role.
  • Expertise in instructional design models (e.g., ADDIE, SAM), e-learning tools (e.g., Articulate, Captivate), and LMS platforms.
  • Strong project management skills with the ability to handle multiple priorities.
  • Excellent communication, leadership, and stakeholder management abilities.
  • Creative mindset with a passion for innovative learning solutions.
  1. Preferred Skills:
  • Certifications in instructional design or project management (e.g., CPLP, PMP).
  • Experience with agile content development methodologies.
  • Proficiency in using data analytics tools to measure content effectiveness.

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About Company

Job ID: 147375093