Content Developer

Key responsibilities for this role

Quality focus

• Accountable for clarity and consistency of content in the information-based industry standards, KONE s Learning Material Style and Design Guide.

• Accountable for consistent use of KONE learning experience design templates, processes and formats as necessary.

• Accountable for addressing the quality issues reported during the active lifetime of the learning material.

Planning focus

• Responsible for making work estimates, editing/developing/translating the content, validating content, and publishing the content within agreed schedules.

• Accountable for delivering the learning materials as planned.

Collaboration Focus

• Responsible for collecting required information from local and global subject matter experts, peers, stakeholders, and people alike, to ensure accuracy and completeness of information, through review cycles, interviews, etc.

• When working in a matrix team, being accountable for the matrix team's deliverables.

• Represents global L&D Operations at the stakeholder/SME meetings and act as a global L&D ambassador whenever required.

Customer Value

• Continuously collects and understands project requirements and learner needs.

• Identifies process and system gaps and propose new/better ways of working with respect to existing process, utilization of resources and systems.

Key competencies and experience

• Bachelor's degree in instructional design, education, English, or communications preferred

• 5+ years experience in learning content development or instructional design

• Experience with learning material creation including Articulate 360, PowerPoint, Word, PDFs, video editing experience a plus.

• Strong written communication and interpersonal skills and English proficiency

• Interviewing and information seeking - experience of working with local and global subject matter experts, peers, stakeholders.

• Creating simplified and reusable information (for senior positions)

• Learning experience design and adult learning principles understanding

• Digital media understanding