Content Developer

ROLE: Content Developer

DESIGNATION: Content Developer

LOCATION:Gurgaon

YEARS OF EXPERIENCE: 2+ Years

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies.

Develop engaging and learner-centered content using tools such as Articulate 360, Vyond, and similar tools.

Apply instructional design models (e.g., ADDIE, SAM, Bloom's Taxonomy) to structure learning experiences across various modalitieseLearning, instructor-led, virtual, and blended.

Create storyboards, scripts, assessments, facilitator guides, and job aids, etc.

Collaborate with SMEs and project managers to ensure content accuracy, relevance, and deliver quality deliverables within defined timeliness.

Incorporate SME/user feedback to continuously improve learning content.

Ensure accessibility and inclusion in all content per WCAG or equivalent standards.

Key Skills and knowledge:

35 years of experience in instructional design for digital and blended learning

Expertise in ADDIE and SAM models with strong storyboarding and content structuring skills

Proficient in eLearning tools like Articulate 360, Vyond, Captivate, and Camtasia

Skilled in developing interactive, learner-centered content

Knowledge of accessibility standards (e.g., WCAG) for inclusive design

Educational qualification: Graduate

Disclaimer: -

Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.