Content & Communications Lead

Kim.cc is building an AI-native support operations. We help companies deliver better customer experience by combining AI, human judgment, offshore operations, and strong quality systems.

We started with ecommerce and are now expanding into more customer-facing industries.

We are looking for a Content Lead who can own Kim.cc's content engine across sales materials, blogs, SEO content, website copy, landing pages, webinars, social posts, and podcast/content repurposing.

This role is for someone who is a strong writer, sharp thinker, and fast operator. You should be able to take rough ideas from founders, sales calls, customer insights, and market trends, and turn them into clear, useful marketing assets.

• Create sales materials such as decks, one-pagers, case studies, battlecards, and industry-specific collateral
• Own blogs, SEO content, founder POV pieces, and thought leadership content
• Write website copy, landing page copy, webinar pages, and campaign pages
• Plan and support webinars, podcasts, and content-led campaigns
• Repurpose webinars, podcasts, calls, and founder inputs into LinkedIn posts, blogs, and sales content
• Manage the content calendar across website, blog, SEO, social, and campaigns
• Work closely with founders, GTM, sales, customer success, and operations teams
• Coordinate with designers, freelancers, agencies, and internal teams to ship content consistently

• 4-7 years of experience in B2B content marketing, growth marketing, product marketing, or founder-led marketing
• Strong writing and editing skills
• Experience creating B2B content such as blogs, sales collateral, landing pages, case studies, or LinkedIn posts
• Basic understanding of SEO and organic growth
• Ability to turn rough inputs into clear, buyer-facing content
• Strong ownership, speed, and attention to detail
• Comfortable using AI tools for research, drafting, editing, and repurposing content

• Experience in B2B SaaS, AI, customer support, CX, ecommerce, Shopify, outsourcing, or services businesses
• Experience marketing to US customers
• Experience running webinars, podcasts, or content-led campaigns
• Experience working in an early-stage startup