Content and Retention Intern

Company Description Scooboo is India's largest online stationery store, offering over 20,000 premium stationery products from more than 200 respected global and national brands. With a strong focus on quality, craftsmanship, and functionality, Scooboo serves a community of over 2 million stationery enthusiasts and fulfills more than 500,000 orders annually. The company introduces distinctive and thoughtfully designed products to the Indian market, including exclusive imports from renowned Japanese brands such as Zebra, Sun Star, and Kaco. Scooboo is dedicated to making stationery shopping inspiring, enjoyable, and convenient by delivering everything customers need directly to their doorstep.

Role Description The Content and Retention Intern will contribute to Scooboo's online presence and customer engagement on a full-time basis. This on-site role, based in Chandigarh, involves assisting with the creation and management of web content, including product descriptions, blogs, and promotional copy that align with brand guidelines. The intern will support retention initiatives by helping design and execute content for email campaigns, loyalty programs, and customer communication flows aimed at increasing repeat purchases. Day-to-day tasks include coordinating with marketing and operations teams, updating content across digital platforms, monitoring performance metrics, and suggesting improvements based on customer behavior and feedback. The role also includes basic administrative support for content projects and documenting processes to ensure consistency and accuracy.

Qualifications

• Candidates should possess strong Communication skills to collaborate effectively with teams and engage customers through clear, compelling messaging.

• Candidates should possess Content Management skills to organize, update, and maintain content across websites, emails, and other channels.

• Additional beneficial qualifications include familiarity with e-commerce platforms, basic understanding of analytics or customer behavior, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

• Currently pursuing or recently completed a degree in Marketing, Communications, Journalism, Business, or a related field is preferred.

• Freshers can also apply.