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Inviting applications for the role of Consultant - VDI Engg
Responsibilities
1. Architecture, Design, and Deployment
Design scalable, resilient, and secure VDI architectures aligned with business needs.
Implement VDI solutions in on-prem, cloud, or hybrid environments.
Collaborate with infrastructure, networking, and security teams on VDI integrations.
Participate in capacity planning, load balancing, and high-availability design.
Develop and maintain golden images for consistent deployments.
2. Administration and Operations
Manage and monitor all components of the VDI environment (Connection Servers, UAGs, Brokers, License Servers, etc.).
Create and maintain desktop pools, provisioning groups, and application layers.
Optimize system performance by tuning resource allocation and OS configurations.
Implement profile management using FSLogix, Citrix Profile Management, or similar tools.
Manage user access through Active Directory, Group Policies, and Conditional Access.
Schedule and perform system updates, patching, and image refresh cycles.
3. Application and Image Management
Collaborate with the Application Packaging team to integrate apps into the VDI image or layer.
Maintain and update master images with latest OS and security patches.
Test new applications, Windows updates, and software versions before deployment.
Automate image management and software delivery using PowerShell or deployment tools.
4. Monitoring, Troubleshooting, and Optimization
Monitor VDI performance, session usage, and server health using tools like ControlUp, Nexthink, or Lakeside SysTrack.
Troubleshoot login issues, latency, and profile load times.
Conduct root cause analysis (RCA) for performance or availability incidents.
Identify opportunities to improve user experience, stability, and speed.
Maintain uptime and SLA compliance for VDI environments.
Qualifications we seek in you!
Minimum Qualifications
Bachelor%27s degree in computer science, Information Technology, or equivalent experience.
Preferred Qualifications/ Skills
VDI
Diploma
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job ID: 135929139