Role Summary
- This job takes the lead in providing more complex application development services typically, as part of a project team or in an application development and support role.
- Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to enGen IT standards and policies.
- Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team members.
Essential Responsibilities
- Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target release dates and budgets with minimal or no defects.
- Utilizes and participates in the more complex full system development life cycle, per current enGen SDLC standards.
- Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrate on providing innovative solutions to more complex business needs.
- Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 support when necessary.
- Performs work in compliance with enGen IT standards, policies and procedures.
- Actively takes a leading role and participates in project teams in various project roles,
- including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.
- Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
- Other duties as assigned or requested.
Required
- Bachelor's Degree in Computer Science and Engineering, Information Systems, or related field
- At least 6-8 Relevant experience of relevant experience in PEGA
- PEGA CSA certified
- Should have Good Knowledge in Integration concepts, Axway API, Micro services.
- HealthCare Domain Knowledge and Customer Service Pega Framework Experience
- Experience in Pega Version 8.x
Good To Have
- Good Communication Skills.
- Capable of handling one or two people in team as a module lead.
- Familiarity with Scrum and Agile methodology, JIRA tool, ServiceNow.
- Experience with Java/Kafka, Axway API , micro services based application.
- Knowledge on US HealthCare system.
Key Skills
- Customer Service Pega Product Development knowledge and Problem solving, root cause analysis, and issue resolution
- Demonstrated leadership skills.
- Experience in Healthcare or Health Insurance Industry
This job is provided by Shine.com
