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Inviting applications from Women candidates for the 6-month training program to enable re-entry to work as an Application Engineer in the Global Customer Success team at Cadence.
The program involves a 6-month training (by our experienced Application Engineers), including In-Class and On the Job training, which prepares candidates to work as an Application Engineer in Global Customer Success (GCS). GCS provides remote technical support to WW customers of Cadence in all its Software products. Application Engineers apply their expertise and debugging skills to resolve customer issues quickly, collaborate with RD to ensure bug fixes and create technical artifacts for Cadence Support Portal to enable customer self-help. The role requires continuous learning, excellent problem-solving, and communication skills.
As a member of the GCS Organization for the Custom IC Simulation group, you will partner with worldwide Cadence customers to provide post-sales technical consultation for Custom IC domain products involving Front End (Design Editing, Netlisting, Simulation), Back End (Layout Generation, Placement and Routing, Verifying), Design Porting, Tool Setup, and Customization for implementing cutting-edge designs.
This involves working closely with the customers to understand and debug complex issues enabling them to proceed further with design cycle phases, helping them leverage the latest tool capabilities, and guiding them with the implementation of software in their design methodologies. You will have an opportunity to acquire both breadth and depth of technical knowledge, get wide exposure to the latest design practices in the industry, and demonstrate expertise by authoring high-impact knowledge content.
This role also provides an opportunity to participate in the evolution of key technology solutions to the most pressing design problems. In this role, you will have the opportunity to work with product teams to identify and prioritize product improvement initiatives with your timely feedback and observations.
This an excellent opportunity to work in a supportive, flexible, and friendly work environment that GCS offers, where we are vested in each other s success, and are passionate about technology and innovation.
Job Responsibilities
Duties include but are not limited to assisting customers with flow-setup, queries, and issues raised by them, working with Product RD on defects and enhancements, and Creating a knowledge database for Cadence Online Support customers on common problems and solutions. Goal is to provide a superior Support experience to Cadence customers. Additional responsibilities may include working on various company projects that require excellent teaming skills and the ability to work across functional areas to optimize the support flow.
Qualifications
Experience and Technical Skills required
Behavioral skills required
Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware, and IP that turn design concepts into reality. For six years in a row, Fortune Magazine has named Cadence one of the 100 Best Companies to Work For. Cadence customers are the world’s most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace, industrial and health. We pride ourselves on creating and sustaining a company culture, that drives innovation and business success. Cadence is recognized as a Great Place to Work around the world, including as one of the Fortune “100 Best Companies to Work For” over the last six years.
Job ID: 115751429