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CONSULTANT

Atos India
5-7 Years
Pune, India
  • Posted 6 hours ago
  • Be among the first 10 applicants

Job Description

Experience 5+ years

Location Mumbai, Bangalore & Chennai

Primary Skills AVD & Cloud PC

  • Provide Level 2/Level 3 operational support for Microsoft Windows 365 Cloud PC and Microsoft 365 environments.
  • Strong understanding of Windows 365 Cloud PC, Microsoft Intune, Microsoft Entra ID, Microsoft 365 Admin Centre, and Azure fundamentals.
  • Deploy, configure, and manage Microsoft Windows 365 Cloud PCs.
  • Create and manage Cloud PC provisioning policies, network connections, and image configurations.
  • Manage Cloud PC user assignments, license allocation, and group-based access through Microsoft Entra ID.
  • Monitor Cloud PC performance, availability, service health, and user experience.
  • Troubleshoot Cloud PC provisioning failures, connectivity issues, identity/authentication issues, application access issues, and user-reported incidents.
  • Manage Cloud PC images, gallery images, custom images, language settings, and provisioning policy image selection.
  • Understand Windows 365 network models such as Microsoft Hosted Network and Azure Network Connection, including Entra Join and Hybrid Entra Join scenarios.
  • Basic understanding of RDP Short path, RDP Multipath, Windows App client, DNS, VPN/ExpressRoute, Azure networking, firewall, and endpoint connectivity requirements.
  • Perform Cloud PC lifecycle activities including provisioning, resizing, reprovisioning, restore, and deprovisioning as per business requirements.
  • Administer Microsoft Intune for Windows device management, compliance policies, configuration profiles, endpoint security policies, and security baselines.
  • Implement and support Windows Autopilot, Windows Update for Business, patch management, and endpoint compliance reporting.
  • Manage Microsoft Entra ID users, groups, devices, administrative roles.
  • Review the Cloud PC environment and provide Service Improvement Plans to improve performance, security, compliance, and user experience.
  • Monitor Cloud PC health, analyse logs and alerts, maintain operational dashboards, and perform RCA for recurring issues.
  • Develop PowerShell scripts and automation for administration, reporting, user onboarding/offboarding, and repetitive operational tasks.
  • Basic knowledge of DNS, DHCP, VPN, TCP/IP, hybrid networking concepts, and basic Azure Virtual Network concepts.
  • Create and maintain SOPs, knowledge base articles, architecture documentation, configuration standards, and operational runbooks.
  • Experience in incident, problem, and change management is required.
  • Minimum 2 years of hands-on experience with Windows 365 Cloud PC and Microsoft Intune is expected.
  • Certifications like MD-102, MS-102, AZ-104, AZ-140 are preferred.

Soft Skills


  • Excellent verbal and written communication skills.
  • Ability to work under pressure in a fast-paced environment.
  • Team player with a positive attitude.
  • Strong analytical thinking and problem-solving abilities.
  • Good stakeholder coordination and customer communication skills.
  • Ability to document technical issues, RCA, SOPs, and operational processes clearly.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It
Employment Type:
Full time

About Company

Job ID: 152820219

Last Updated: 23-08-2026 07:10:32 PM
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