Summary:
Analyzes condition monitoring data (S·O·S, inspections, electronic data, site conditions, equipment history) and provides relevant recommendations for the customer as indicated by the data.
Responsibilities:
- Analyze condition monitoring data (e.g., S·O·S, inspections, electronic data, site conditions, equipment history).
- Provide equipment and/or operation recommendations to customer-facing dealer representatives derived from condition monitoring data.
- Build collaborative relationships with other condition monitoring personnel (e.g., S·O·S Interpreter) and customer-facing dealer representatives.
- Use software tools (e.g., Microsoft Excel, Access) to analyze condition monitoring data.
- Provide information for condition monitoring lead tracking and resolution.
- Prepare written reports and recommendations as required by the dealership.
- Communicate verbal recommendations as required by the dealer.
Requirements:
- Bachelor&rsquos degree from a reputed university in Electrical & Electronics, Mechanical, Mechatronics, or Automobile Engineering is preferred.
- 2 to 5 years of experience.
Preferred Skills:
- Field/Troubleshooting experience (Service Engineer) in Machine, Automobile, and Construction Industries is an added advantage.
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