Perform Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Video KYC for individuals and high-risk entities
Identify and assess risks related to synthetic identities, shell companies, and politically exposed persons (PEPs)
Monitor transactions for suspicious activities such as structuring, money laundering, sanctions violations, merchant collusion, phishing, and payment fraud
Investigate transaction monitoring alerts using OSINT, adverse media checks, and AML screening tools
Prepare detailed investigation case files and support escalation processes, including STR/SAR reporting
Maintain accurate, complete, and audit-ready records for customer onboarding and transaction monitoring activities
Ensure compliance with RBI regulations and internal compliance frameworks
Collaborate with cross-functional teams to resolve compliance queries and support adherence to regulatory requirements
Assist in strengthening compliance controls and improving monitoring processes for cross-border payments
