Manage operational escalations including customer due diligence (at onboarding, during customer reviews and ongoing monitoring), transaction monitoring and sanctions screening, by completing the following activities:
Collect and analyze supporting documents provided by the customer, including identification documents, compare and reconcile the information collected with different sources of information
Liaise with the business to obtain further required information and to understand unusual activities
Apply the appropriate due diligence depending on the risk
Formulate conclusion and recommendations
Keep records and document efficiently the information collected
Clear and accurate communication towards the different stakeholders
Escalate issues when required
Handle suspicious activity and sanctions reporting
Manage and draft the process documentations, including policies and procedures
Monitor the risk portfolio and report on AML risk to the compliance officer
Coordinate between the different team members responsible for AML tasks
Propose updates to the policy where required
Manage the regulatory reporting activities
Provide valuable input to feed the Compliance continuous improvement process
Contribute to increasing and maintaining the expected level of MTS (Europe)s compliance and compliance mindset
Support the compliance officer & staff on ad hoc AML/Compliance questions & activities