Compliance, Accreditation & Digital Transformation Programme Manager
Summary
Lead and coordinate ISO accreditation (9001/14001/45001/41001/22301) and SIFMA Gold/Gold Plus accreditation activities, ensuring compliance, risk mitigation, and continuous process improvement across the organization. Alongside this, manage and deliver digital transformation programs, ensuring technology initiatives are successfully deployed in alignment with business objectives.
Overview
Our client is seeking a Programme Manager to lead accreditation, compliance and digital transformation initiatives across the organisation. This role will suit someone who can manage structured certification or audit programmes while also delivering technology-enabled transformation projects from concept through implementation.
The successful candidate will work closely with internal stakeholders, external consultants, certifying bodies and vendors to strengthen operational controls, improve processes, support audit readiness and ensure that digital initiatives are delivered with the necessary governance, risk and compliance considerations built in.
Key Responsibilities
Accreditation & Compliance
- Manage the end-to-end accreditation and certification lifecycle, including gap assessments, remediation planning, policy and procedure development, internal audits, external audit coordination and ongoing certification maintenance.
- Serve as a key liaison with certifying bodies, external auditors, consultants and internal stakeholders on accreditation and compliance-related matters.
- Work with external consultants and internal teams to ensure the organisation remains audit-ready and that required evidence, documentation and controls are properly maintained.
- Plan and conduct internal audit and readiness exercises, tracking remediation items through to verification and closure.
- Maintain and update relevant policies, procedures, standards and training materials to support compliance and accreditation requirements.
Digital Transformation & Project Delivery
- Lead digital transformation and technology-related projects from end to end, including scoping, business case development, requirements gathering, vendor evaluation, implementation, testing, change management and post-implementation review.
- Ensure transformation initiatives incorporate the necessary regulatory, security, risk and compliance controls from the outset.
- Coordinate evidence collection, documentation and control validation for technology solutions and transformation projects.
- Assess third-party/vendor risks associated with digital initiatives and support the relevant due diligence and governance processes.
- Identify opportunities to improve controls, processes, workflow efficiency and automation across compliance and project delivery functions.
Cross-Functional Leadership
- Coordinate cross-functional teams across technology, security, legal, compliance, risk, operations and business functions to ensure timely delivery of projects and accreditation milestones.
- Monitor and report on accreditation status, project progress, risks, issues and remediation progress to senior management.
- Support stakeholder engagement, change management and user adoption for new processes, systems and governance requirements.
- Drive a culture of continuous improvement, accountability and audit readiness across the organisation.
Requirements
- Bachelor's degree in Information Security, Computer Science, Business, Risk/Compliance or a related discipline. A Master's degree would be advantageous.
- At least 5 years of experience managing accreditation, certification, audit or regulatory assessment programmes.
- At least 3 years of experience delivering IT, systems or digital transformation projects. This may overlap with the above experience.
- Strong working knowledge of recognised quality, environmental, occupational health and safety, facilities management, business continuity, information security, risk or governance standards.
- Proven experience coordinating external audits, internal readiness reviews and certification processes.
- Strong project/programme management capability, with experience managing multiple stakeholders, timelines and workstreams.
- Commercial and business acumen, particularly in assessing process improvement, innovation or technology-led initiatives.
- Experience working with external consultants, vendors, auditors and certifying bodies.
Preferred Qualifications
- Internal or lead auditor certification in relevant management system standards.
- Relevant training or credentials in compliance, risk, governance, project management, facilities management or digital transformation.
Key Skills and Attributes
- Strong stakeholder management and communication skills across both technical and senior management audiences.
- Good understanding of risk assessment, control design and remediation planning.
- Experienced in audit planning, evidence management and documentation.
- Comfortable managing vendors, consultants and third-party service providers.
- Skilled in process mapping, policy writing and procedure development.
- Able to drive change management and organisational adoption.
- Analytical, structured, detail-oriented and comfortable working against deadlines.
- Hands-on, proactive and able to operate across both compliance and transformation workstreams.
