Community Manager

Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities. Today, Yocket is the largest community-driven online platform for international education. We specialize in premium counselling services for students with ambitions of pursuing higher education abroad by connecting them to the best universities in the world.

To date, we have helped more than 10,00,000 students across countries pursue their higher education. Our students have secured admissions in all of the world's top 100 global universities, including prestigious institutions such as Harvard, MIT, Stanford, and Oxford. At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education.

We are seeking a high-energy, entrepreneurial professional to lead and scale our global community ecosystem. We are looking for a force of naturesomeone who may not necessarily have precise EdTech experience but has the raw enthusiasm and grit to build something from the ground up. You will be responsible for the zero-to-one creation of engagement rituals and the one-to-100 scaling of our platform.

The charter for this role will include:

• Defining and executing the strategic vision for the community, focusing on 10x engagement growth through innovative, data-driven strategies.
• Acting as the primary face of the brand by organizing high-energy events, AMAs, and challenges to boost interaction.
• Overseeing community moderation to ensure a positive, spam-free, and high-trust environment for all members.
• Building and mentoring a team of ambassadors and support staff to address student concerns and provide personalized guidance.
• Monitoring and improving key performance metrics using analytics tools to track user behavior and community health.
• Collaborating with Product and Marketing to translate community insights into technical requirements and high-quality content.
• Should have hands-on experience with Analytics tools LIKE GA, WebEngage, MS Clarity, Metabase, and Basic data exploration and analysis skill is expected

• Entrepreneurial DNA: A proven track record in both 0-1 and 1-100 growth stages; ideally an ex-founder or a senior operator who has independently run a business or a high-growth vertical.
• High Energy & Enthusiasm: A dynamic personality with exceptional verbal and written communication skills to command a room and motivate a crowd.
• Execution Excellence: Strong strategic thinking with a proven ability to execute plans effectively and a strong grasp of technology.
• No Freshers: We are looking for an experienced professional with 3+ years of experience; while precise community management experience is not mandatory, a track record of high-stakes ownership is essential.
• Adaptability: The ability to quickly understand the study abroad process and the challenges faced by international students.

Benefits

Medical Insurance for you and your family members

Flexible work timings

No boss kinda culture (We have mentors, not bosses, bring your own idea to the table without any hesitation)

Access to your psychological counselor (We take care of your mental well-being)