Job Title: Community Building Manager
Location: Hyderabad, On-Site
Work Days: Tuesday to Sunday (Monday fixed weekly off)
Timings: 10:00 AM to 7:00 PM
Type: 3 months probation + Full-time
Experience: 2 - 4 years
What this role i
sAt NxtWave, placements are our strongest proof point. This role exists to make sure every placement gets captured, documented, and distributed, consistently, on time, across every channel. You're not writing captions or designing posts. You're running the machine that turns a placement into visible proof: coordinating with alumni, teams, and vendors, tracking everything in sheets, and making sure nothing slips
.
What you'll o
wnMaking every placement visib
- leTrack daily placement data and make sure it's complete before anything else begi
- nsCall placed alumni, have real conversations, document their journey and collect consent and phot
- osGet a LinkedIn post live from the student's own profile within 3 to 4 days of the first ca
- llPlan testimonial video shoots, brief the video team, and make sure the final video goes live within 12 da
- ysRaise poster requests with the design team and hold them to a 2 to 3 day turnarou
nd
Getting that content everywhere it needs to
- bePublish placement content across the website, LinkedIn, Instagram, YouTube, WhatsApp communities, and performance media on a fixed calen
- darShare high-impact content with the Performance Marketing team before they have to ask for
it
Building the alumni commu
- nityOwn the alumni community from the ground up. This is the biggest, most active network of NxtWave placed students and you're the one buildin
- g itMatch placed alumni with prospective learners for trust-building calls, worked out with the Sales
- teamPlan alumni meetups every 2 to 3 months and co-own the experience end to
- endDrive 2 to 3 genuine learner reviews every day across platf
- ormsKeep an eye on reputation. Flag negative reviews fast and coordinate respo
nses
Running the oper
- ationSubmit outcome reports every 15
- daysKeep process documentation updated so nothing lives only in your
- headManage and support two CDAs who report t
- o youStep in front of a camera when needed. You don't have to be a performer, just comfortable enough to represent the comm
unity
Who y
- ou areYou think in checklists. If something's undocumented it bothers you more than it bothers other
- peopleYou can speak to an alumnus at one of the most significant moments in their career and make them feel like a person, not
- a taskYou update trackers without being reminded. Sheets feel natural
- to youYou're coordinating with 6 to 7 teams at any given time. You follow up early and flag blockers before they become pr
- oblemsYou understand how Instagram, LinkedIn, YouTube and WhatsApp communities work even if you're not the one creating content o
n them
What
- we need2 to 4 years in community management, marketing ops, or program coord
- inationStrong Google Sheets and Excel skills. This isn't o
- ptionalGood communication across the board, written, verbal, and o
- n callsEdTech background is pr
- eferredSomeone who can hold multiple parallel tracks without losing
context
What thi
s is notThis is not a social media role. Not a placement counsellor role. Not a job where you wait to be told what to do. You own outcomes here. And you'll be visible d
oing it.
