Community Manager - Connaught Place, Delhi

Job Title: Community Manager

Location: Connaught Place, Delhi

Job Type: Full-time

Salary Bracket: UPTO 20-30K

About Skillcicle:

Skillcicle is a dynamic learning platform dedicated to empowering students and professionals through high-quality training programs. We bridge the gap between learners and industry experts, ensuring an impactful and engaging learning experience.

Job Summary:

We are looking for a Community Manager who will be responsible for supporting students, coordinating with trainers, and ensuring smooth communication within the Skillcicle learning ecosystem. The ideal candidate should have experience in student support, engagement, and coordination. However, freshers with strong communication and organizational skills are also welcome to apply.

Key Responsibilities:

• Act as the primary point of contact for students, addressing their queries and concerns effectively.
• Coordinate with trainers to schedule sessions and ensure smooth delivery of training programs.
• Facilitate community engagement by encouraging interaction among students and trainers.
• Manage student onboarding and provide guidance on course materials, platform navigation, and learning resources.
• Monitor student progress and provide necessary support to ensure high course completion rates.
• Organize webinars, Q&A sessions, and other interactive events to enhance the learning experience.
• Collect feedback from students and trainers to improve program effectiveness.
• Maintain community forums, discussion groups, and other communication channels.

Requirements:

• Prior experience in student support, coordination, or community management is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to build relationships and foster a positive learning environment.
• Proficiency in using online communication tools, learning management systems (LMS), and social media platforms.
• Passion for education and student success.
• Freshers with a proactive attitude and willingness to learn are encouraged to apply.

Benefits:

• Opportunity to work in a growing EdTech environment.
• Exposure to a dynamic community of students and industry experts.
• Career growth and learning opportunities.
• Flexible work arrangements (if applicable).